Front of House & Operations
The Front of House & Operations team are responsible for:
- Identifying who is expected to attend the festival and thinking about what needs they might have
- Thinking about what the festival will need in terms of infrastructure (marquees, tents, stalls, generators for power etc)
- Planning how the festival site will be layed out
- Thinking about the customer journey - where are staff needed most and why
- Hosting the festival by welcoming audiences and assisting with enquiries